Shipping policy

By placing your order through our website you are agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. Orders must be placed by 1:30 pm Monday-Saturday and get it delivered the same day! There will be no deliveries on Sunday. Orders will be delivered between 3:30 pm-7:00 pm. Orders placed after 1:30 pm will be fulfilled the next day. The minimum purchase is $5.00+. No returns on Clothing, Collars, Leashes & Harnesses, and Pet Beds due to COVID. If not satisfied with the purchase you have 7 calendar days from your purchase date to return or exchange with the receipt and can only be done in-store. The item must be unopened and in its original condition. Package (s) will be left at your door unless special instructions are provided (no inside delivery). We are not responsible for any lost, stolen, or damaged packages once they are delivered.